Exercising the right of withdrawal on calzatureginevra.it has never been easier!

You have the right to withdraw from the contract, without giving any reason, within 14 days. The withdrawal period expires after 14 days from the day on which you or a third party, other than the carrier and designated by you, acquire physical possession of the last good. To exercise the right of withdrawal, you must inform us (CALZATURE GINEVRA SRL, VIA CASE NUOVE 25 / D, 61041 ACQUALAGNA, 0722 88481, shop@calzatureginevra.it) of your decision to withdraw from this contract through an explicit declaration, from send by email to our aforementioned email address. To this end, you can use the attached withdrawal form, Download the RETURN FORM but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired. The withdrawal must always be communicated by e-mail, before sending the return, wait for our acceptance of the return and confirm the return address between the two operations.


Effects of withdrawal

If you withdraw from this contract, you will be reimbursed for all payments you have made to us), without undue delay and in any case no later than 14 days from the day we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any case, it will not have to incur any costs as a consequence of this reimbursement. The refund can be suspended until the goods are received. The direct costs of returning the goods will be at your expense. You are only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.